CareLink

Support

Need help with CareLink? We're here for you.

Email us support@carelink.app

We typically reply within 1–2 business days.

Frequently asked questions

What is CareLink?

CareLink is an AI-powered health assistant that helps you understand symptoms, read lab reports, learn about medicines, track medication reminders and get general health guidance. It is available in English and Arabic.

Is CareLink a replacement for a doctor?

No. CareLink provides general health information for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider. In an emergency, call your local emergency number.

How do I create an account?

Open the app and tap Sign Up, or continue with Google or Apple. You can also explore the app as a guest.

How do I manage my subscription?

Open the app, go to Profile → Subscription to view your plan or cancel. For billing questions, email us at the address above.

How do I delete my account and data?

Go to Settings inside the app to delete your account, or email us and we will remove your data.

Which devices are supported?

CareLink runs on iPhone (iOS) and Android phones.